Privacy Policy

This Privacy Policy describes how The Lumina Acting Academy ("we," "us," or "our") collects, uses, and shares personal information of users of our website, located at [Hypothetical Website Address, e.g., luminaactingacademy.com] (the "Site"). This policy applies to all visitors, users, and others who access the Site ("Users").

Information We Collect

We collect several types of information from and about Users, including:

• Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, and any other information you voluntarily provide when you register for a course, sign up for our newsletter, contact us through our website, or apply for an audition.
• Payment Information: If you enroll in a course or purchase any services from us, we will collect your payment information, such as your credit card number, billing address, and other payment details. This information is processed through secure third-party payment processors.
• Demographic Information: We may collect demographic information such as your age, gender, and interests. This information is used to improve our services and tailor our offerings to your needs.
• Technical Information: We automatically collect certain technical information when you visit our Site, including your IP address, browser type, operating system, device information, and browsing activity. We use cookies and other tracking technologies to collect this information.
• Communications: We retain any communications you send to us, including emails, letters, or other forms of correspondence.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to provide our acting courses, workshops, and other services. This includes processing enrollments, managing accounts, providing customer support, and personalizing your experience.
• Communicating With You: We use your information to communicate with you about our services, including sending you newsletters, promotional offers, updates, and other information. We may also use your information to respond to your inquiries and provide you with customer support.
• Marketing and Advertising: We may use your information to market our services to you, including sending you targeted advertising based on your interests and preferences.
• Analytics: We use your information to analyze trends, track user behavior, and measure the effectiveness of our marketing campaigns. This information is used to improve our Site and services.
• Legal Compliance: We may use your information to comply with applicable laws and regulations, including responding to legal requests and preventing fraud.
• Security: We use your information to protect the security and integrity of our Site and services.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who help us provide our services, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with our business partners, such as other acting schools or performing arts organizations.
• Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
• With Your Consent: We may share your information with third parties with your consent.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your sensitive information, such as your payment information.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights with respect to your information:

• Access: You have the right to access your personal information that we hold.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at contact information provided on our contact page .

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our Site. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the operation of our Site and enable you to use its features.
• Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit and how long you spend on each page. This information is used to improve our Site and services.
• Functionality Cookies: These cookies enable our Site to remember your preferences, such as your language and font size.
• Targeting Cookies: These cookies are used to deliver targeted advertising to you based on your interests and preferences.

You can control cookies through your browser settings. However, if you disable cookies, you may not be able to use all of the features of our Site. More detailed information can be found on our Cookie Policy page .

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at contact information provided on our contact page .

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our Site. Your continued use of our Site after the posting of any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Lumina Acting Academy
225 N. Michigan Ave, Suite 1200
Chicago, IL 60601
Phone: (312) 555-ACT1 (2281)
Email: [email protected]